Terms of Use

1. Agreement to these terms

These Terms of Use form a binding agreement between you and Fatless Living, which operates fatlessliving.com. By using this website, or by submitting the eligibility form on it, you accept these terms and the Privacy Policy. If you do not accept them, do not use the site.

You should read section 13 carefully. It requires most disputes to be resolved by individual arbitration rather than in court, and it waives your right to a jury trial and to take part in a class action. It also tells you how to opt out of that requirement.

2. This is not medical advice

Any figures on this site describing weight loss are published clinical trial averages measured across thousands of participants who also received structured diet and activity counselling. They describe what happened to a population. They are not a prediction about you, and they are not a promise. Individual results vary widely and depend on dose, adherence, diet, activity and your own biology. Some people lose considerably less than the average. Some stop treatment because of side effects.

3. Who may use this site

You must be at least 18 years old and physically located in the United States. You must give accurate information about yourself, and you must not submit another person's name, telephone number or email address. Submitting somebody else's contact details without their permission is a breach of these terms and may also break the law.

4. What we do and what we do not do

We operate a marketing and technology platform. We help people find out whether a GLP-1 weight loss programme may be available to them, and we connect those who are interested with licensed clinicians, pharmacies and programme operators.

We are not a healthcare provider, a medical practice, a pharmacy, a laboratory or an insurer. We do not employ the clinicians who review intake forms. We do not compound, dispense, package or ship medication. We do not set the clinical criteria by which you are assessed.

Whether you receive a prescription is decided independently by a licensed clinician after reviewing your medical history, and that clinician may decide that treatment is not appropriate for you. A prescription is never guaranteed. Nothing on this site, including a favourable eligibility result, obliges any clinician to prescribe anything.

5. Your consent to be contacted

When you tick the consent box and submit the eligibility form, you give your express written consent to receive telephone calls, text messages and emails from Fatless Living at the telephone number and email address you provided. That includes calls placed using an automatic telephone dialing system and messages delivered by a prerecorded or artificial voice.

Some of those calls, texts and emails are made by contact centres working under contract for us. They act on our behalf, they identify themselves as calling for Fatless Living, and they are bound by the same obligations we are. Details are on the Who Contacts You page.

Consent is not a condition of purchasing anything. You can reach us without giving it, by calling [TOLL-FREE NUMBER]. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out and HELP for help. You may withdraw consent at any time by the methods set out in the Privacy Policy, and we will act on it promptly.

6. Prices, billing and cancellation

Prices shown on this site are starting prices for the programmes described and are subject to change. The price you are actually charged is presented to you before you are asked to pay, by the entity that provides the programme. Where a price for a brand-name medication is shown, it is a self-pay cash price without insurance, set by a third party, and it may differ by the time you reach checkout.

Programmes are billed as recurring monthly subscriptions unless stated otherwise at the point of sale. You may cancel at any time, and cancelling before your next fill date prevents the next charge. Refund and cancellation terms are set by the entity that bills you and are presented to you at checkout; those terms govern your subscription, not this page. Refunds may be limited or unavailable once a medical intake has been submitted and clinical and pharmacy resources have been used.

We do not bill insurance, and no programme described on this site is contingent on insurance coverage.

7. Compounded medications and trademarks

Compounded semaglutide and compounded tirzepatide are prepared by licensed compounding pharmacies. They are not approved by the FDA, and the FDA has not evaluated them for safety, effectiveness or quality. They are not generic versions of brand-name products. No generic version of these medications is currently available in the United States.

Any trade names appearing on this site are the registered trademarks of their respective owners. They are used only to identify the medications that a clinician may prescribe. We are not affiliated with, endorsed by, sponsored by or otherwise connected to the owners of those trademarks, and nothing on this site should be read as suggesting that we are.

GLP-1 medications carry a boxed warning for the risk of thyroid C-cell tumours. They are not suitable for people with a personal or family history of medullary thyroid carcinoma or multiple endocrine neoplasia syndrome type 2, people who are pregnant, planning pregnancy or breastfeeding, or people with certain gastrointestinal conditions. Common side effects include nausea, vomiting, diarrhoea and constipation. Discuss all of this with a clinician.

8. Acceptable use

You must not submit false or misleading information, submit another person's details without their permission, copy or scrape the site or its content, attempt to gain unauthorised access to any part of it, introduce malicious code, interfere with its operation, or use it for any unlawful purpose. We may suspend or refuse service to anyone who does.

9. Intellectual property

The site and its text, layout, code, graphics, logos and marks are owned by us or by our licensors and are protected by copyright, trademark and other intellectual property laws. You may view and print pages for your own personal, non-commercial use. Any other use, including reproduction, modification, distribution or republication, requires our prior written permission.

If you believe material on this site infringes your copyright, write to legal@fatlessliving.com with a description of the work, the location of the material on our site, your contact details, and a statement that you have a good faith belief the use is unauthorised.

10. Disclaimers

The site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, title and non-infringement.

We do not warrant that the site will be uninterrupted, timely, secure or error-free, that defects will be corrected, that the information on it is complete, accurate or current, or that any particular result will follow from using it. Any reliance you place on information here is at your own risk.

11. Limitation of liability

To the fullest extent permitted by law, neither we nor our officers, directors, employees, contractors or agents will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or relating to your use of or inability to use the site, whether based in contract, tort, negligence, strict liability or any other theory, and whether or not we were advised of the possibility.

Our total aggregate liability for all claims relating to the site will not exceed one hundred United States dollars (US$100) or the amount you paid us in the twelve months before the claim arose, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In those jurisdictions, parts of this section may not apply to you and our liability is limited to the greatest extent the law permits. Nothing in these terms limits liability for fraud, for personal injury caused by negligence, or for anything else that cannot lawfully be limited.

12. Indemnification

You agree to indemnify and hold harmless Fatless Living and its officers, directors, employees and agents from any claim, demand, loss, liability or expense, including reasonable legal fees, arising out of your breach of these terms, your misuse of the site, or your submission of information about another person without their permission.

13. Disputes and arbitration

Informal resolution first

Before starting arbitration, you agree to contact us at legal@fatlessliving.com describing the dispute and the relief you want, and to give us 60 days to resolve it informally. Most disputes are settled this way. The same obligation applies to us before we start proceedings against you.

Arbitration

If the dispute is not resolved informally, you and we agree that it will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The arbitration will be conducted by telephone, by videoconference or on written submissions unless the arbitrator decides an in-person hearing is necessary, in which case it will be held in the federal judicial district where you live. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.

Class action waiver

Disputes will be arbitrated only on an individual basis. Neither you nor we may bring a claim as a plaintiff or a class member in any class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable as to a particular claim, that claim alone will proceed in court and the rest of this section continues to apply.

Exceptions

Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property rights. Nothing here prevents you from reporting a matter to a government agency.

How to opt out

You may reject this arbitration agreement by emailing legal@fatlessliving.com within 30 days of first accepting these terms, with the subject line "Arbitration opt-out", stating your full name and the email address you used. Opting out has no effect on any other part of these terms and no effect on your use of the site.

14. General terms

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, except that the Federal Arbitration Act governs section 13. Where arbitration does not apply, the state and federal courts located in Delaware have exclusive jurisdiction.

If any provision of these terms is held invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary and the remainder will continue in full force. Our failure to enforce any provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition or sale of assets. These terms, together with the Privacy Policy and the Who Contacts You page, are the entire agreement between you and us regarding the site and supersede any prior understanding.

We may change these terms. Material changes will be posted here with a new date at the top and, where the law requires it, notified to you before they take effect. Continuing to use the site after a change means you accept it.

Fatless Living
[POSTAL ADDRESS]
Email: legal@fatlessliving.com
Telephone: [TOLL-FREE NUMBER]